by Chronos | May 1, 2024 | Blog, General
As the economy slows and veterinary practices report an average of a 10% decline in patient visits, now may be the best time to add a Patient Reactivation Specialist to your team. What is patient reactivation? It’s the process of reaching out to pet owners whose pets...
by Chronos | Apr 2, 2024 | Blog, General
Dr. B launched a start-up practice in the suburbs of a Midwest city. His vision was to provide a low-stress environment for his team members and a high level of customer service for his clients. After looking into different competing options, he decided that Chronos...
by Chronos | Mar 1, 2024 | Blog, General
I recently discovered a technique to ensure you do the most important things every single day. Invented by best-selling author Greg McKeown who wrote the book (“Essentialism”), it’s called the 1-2-3 system. Do 1 essential task Every morning, ask yourself: if I did...
by Chronos | Feb 2, 2024 | Blog, General
Do you know which type of leader you are? There are transactional leaders and transformational leaders. Rather than going through a long formal description of each, let’s go through an informal bulleted list of the main features of each. Suggestion: you may want to...
by Chronos | Nov 1, 2023 | Blog, General
There are 3 simple keys to keep employees happy. This is the conclusion of a Harvard Business Review article* based on years of research by several authors. Here are the 3 secrets. 1. A compelling vision When employees embrace the vision of the owners of the company,...