Virtual Veterinary Services
Virtual Veterinary Receptionists
Our friendly, caring, well-trained professionals can support a variety of tasks to relieve the stress of your in-house team. They’ll pleasantly greet clients and deliver services in a timely and detailed fashion.
Virtual Veterinary Technicians
We hire and train nurses specifically dedicated to your practice. We take work off your in-house team’s plate and deliver high-end service. We always follow your standard operating procedures.
Chronos works directly with your in-house team to enhance customer service, increase production and prioritize patient care. Our staff of veterinary professionals is dedicated to your hospital, knows your needs, and becomes part of your team.
Patient Compliance Advocate (PCA) is a position that can make a huge difference for your patients, clients, and practice. They are trained to educate clients, promote the best care YOU recommend, and take payments ahead of your exams.
Patient Reactivation Specialist
A Patient Reactivation Specialist (PRS) calls clients whose pets haven’t been seen for at least 1 year, in order to schedule an appointment and resume their care (wellness, blood work, dentistry…).
An inactive patient is a lose-lose-lose situation: for the pet, the owner and the practice.
The mission of a PRS is to turn it into a win-win-win situation.