Virtual Veterinary Receptionist

Our friendly, caring, well-trained professionals can take over a variety of tasks to relieve the stress of your in-house team. They’ll pleasantly greet customers and deliver services in a timely and detailed fashion. Every hospital is different. Chronos can create a customized team to fit your needs and hours of operation. Your new remote team can handle all of your client communication and integrate directly through your phone system.

This position is helpful for general, specialty and ER practices where it’s difficult or impossible to hire trained CSRs. Your Chronos CSR focuses on callers, so your in-house CSRs can cater to “live” clients. This improves customer service with both types of clients. We can even provide a bilingual CSR.

Not having phones ring all day is great for Fear Free, low-stress & feline-only practices.  

This is also perfect for house call vets (traditional, hospice care, at-home euthanasia etc.).

In any practice, this avoids missed calls (and lost revenue).