by Chronos | Oct 9, 2024 | Blog, General
As the economy slows down and veterinary practices report an average of a 10% decline in patient visits, according to the AVMA, now may be the best time to add a Patient Reactivation Specialist to your team. What is patient reactivation? It’s the process of reaching...
by Chronos | Aug 5, 2024 | Blog, General
We all know that receptionists have an incredibly stressful job. They have to answer the phone every few minutes, and have to place clients on hold because they’re usually taking care of a client (or two) standing in front of them. That’s not very good customer...
by Chronos | Jul 1, 2024 | Blog, General
From a young age, we are encouraged to learn from our mistakes. In school, in college, in Life, at work, and in our relationships. To make things worse, we naturally tend to focus on our mistakes, and we tend to forget our successes. So we rehash a 1 star review and...
by Chronos | Jun 3, 2024 | Blog, General
Why do some people produce a huge amount of work in the same amount of time most others struggle to get anything done? Cal Newport’s answer is simple: Deep Work – which gave the title to his best-selling book. What is Deep Work? It’s the opposite of shallow work. By...
by Chronos | May 1, 2024 | Blog, General
As the economy slows and veterinary practices report an average of a 10% decline in patient visits, now may be the best time to add a Patient Reactivation Specialist to your team. What is patient reactivation? It’s the process of reaching out to pet owners whose pets...
by Chronos | Apr 2, 2024 | Blog, General
Dr. B launched a start-up practice in the suburbs of a Midwest city. His vision was to provide a low-stress environment for his team members and a high level of customer service for his clients. After looking into different competing options, he decided that Chronos...
