Virtual Veterinary Technicians: Your Practice's Secret to Exceptional Care

At Chronos, we understand the demands of the veterinary world, and we’re here to lighten the load. Our highly trained virtual veterinary technicians are dedicated extensions of your team, ensuring you can deliver the highest standard of care without the overwhelm. With years of experience, our technicians not only follow your protocols but also embody your practice’s values, enhancing every client interaction.

Virtual Veterinary Technicians At Chronos

A Tailored Solution for Every Practice

The veterinary landscape is ever-evolving, and finding skilled technicians can be challenging. Chronos offers a stress-free solution that empowers your team to focus on what truly matters: providing compassionate care to your patients. Here’s how our virtual technicians make a difference:

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    Seamlessly Integrate into Your Team

    Our virtual technicians are not just random relief employees; they are dedicated professionals who work exclusively for your practice. This personalized approach means they understand your specific needs, fostering trust and enhancing client relationships.

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    Elevate Client Satisfaction

    Imagine a world where your clients feel heard and valued at every interaction. By entrusting routine tasks to our virtual technicians, your in-house team can devote their time to building meaningful connections with clients. This leads to shorter, stress-free visits for pets and their owners, increasing loyalty and boosting retention rates.

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    Boost Team Morale and Reduce Burnout

    Veterinary work is incredibly demanding, and your team deserves support. By taking on everyday tasks, our technicians help reduce stress levels, leading to improved job satisfaction and lower turnover. A happy team creates happy clients—it's a win-win!

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    Support Bilingual Communication

    To enhance accessibility, we have bilingual technicians who bridge effective communication with all clients. This inclusivity not only strengthens relationships but also fosters a sense of community within your practice.

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Proven Impact for Practices Nationwide

“I love that Chronos hires remote techs and client service reps just for your hospital! They know your system, your procedures and your doctors just like if they were trained in house. We don’t have to share them with another hospital or with the towing company if you use a ‘normal’ call service.”

Summer, President

“Chronos not only understood what we needed, but had the personnel to fulfill our needs. Having a strong team with veterinary clinic experience meant that we could take tasks away from our on-the-floor technicians and move that workload over to Chronos, so that our technicians could concentrate all of their time on supporting the medical team and caring for the patients. We can now cope with the workload using a reduced staff size because the on-the-floor admin work has been moved to Chronos. COVID has caused us to face many challenges. One solution that has been a huge bonus was partnering with Chronos.”

Paul, Hospital Administrator

“Since Chronos took over the phone lines full time, we have seen a reduction of stress in our team, our clients, and even our patients. Thank you, Chronos."

Kim, Client Service Manager

“I am so happy I made the decision to bring on Chronos. My team is happier because of it and I am too. I can’t wait to keep growing our practice with Chronos’ help!"

Dr. Ramirez, Owner & DVM

Unlock the Full Potential of Your Practice

With Chronos’ virtual vet techs, your in-house team can finally focus on delivering personalized care without interruptions. Our dedicated technicians integrate effortlessly into your practice, handling essential tasks and improving both efficiency and client experience. Here’s what they can do for you:

  • Patient Care Coordination

    Our virtual technicians excel in scheduling appointments for surgeries, dental cleanings, and routine check-ups, ensuring your calendar is optimized for maximum efficiency.

  • Treatment Plan Management

    Chronos technicians can create, explain, and manage estimates, guiding clients through each step. By clearly communicating the importance of recommended diagnostics and prescribed treatments, they enhance client understanding and compliance.

  • Medical Record Management

    Acting as virtual scribes, our technicians ensure accurate and thorough documentation of patient records in real time.

  • Client Education and Support

    Our technicians are trained to provide valuable information to clients about their pets’ health. Whether answering questions about medication, diet, or behavior, they create a supportive environment that fosters trust and strengthens the client-practice relationship.

  • Pharmacy Management

    Chronos technicians handle pharmacy-related tasks, including processing medication refills, managing third-party requests, and printing labels remotely.

  • Bilingual Services

    To cater to a diverse clientele, our bilingual technicians can communicate effectively with non-English-speaking clients, improving accessibility and overall client satisfaction.

  • Compliance Advocacy

    Our technicians are committed to advocating for patient health through compliance with care protocols, ensuring clients understand and adhere to treatment recommendations. This results in healthier pets and happier clients.

By allowing your in-house team to focus on what they do best, our virtual vet techs help enhance operational efficiency and client experience, ultimately leading to improved patient outcomes and practice growth.

Take the First Step Towards Transformation

Are you ready to reduce daily stress and elevate the care you provide? Schedule a discovery session with Chronos today and discover how our virtual veterinary technicians can become invaluable assets to your practice.

Book a Discovery Session

A Simple and Personalized Onboarding Experience

Integrating Chronos into your practice is effortless and designed for your success. Our onboarding process ensures that our virtual veterinary technicians become a vital part of your team from day one.

  • Welcome Icon

    Warm Welcome
    & Introduction

    Meet your dedicated Onboarding Specialist, who will gather key information and set clear expectations to ensure a smooth start.

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    Customized
    Training

    We create training materials that align with your practice's protocols, preparing our technicians to fit seamlessly into your operations.

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    Personalized
    Client Introduction

    Get to know your virtual technicians through engaging video bios. We oversee their first day to ensure everything runs smoothly.

  • Support Icon

    Ongoing
    Support

    Our Account Management team is always here to provide continuous support, ensuring your virtual technicians thrive in your practice.

  • Welcome Icon

    Warm Welcome
    & Introduction

    Meet your dedicated Onboarding Specialist, who will gather key information and set clear expectations to ensure a smooth start.

  • Training Icon

    Customized
    Training

    We create training materials that align with your practice's protocols, preparing our technicians to fit seamlessly into your operations.

  • Introduction Icon

    Personalized Client
    Introduction

    Get to know your virtual technicians through engaging video bios. We oversee their first day to ensure everything runs smoothly.

  • Support Icon

    Ongoing
    Support

    Our Account Management team is always here to provide continuous support, ensuring your virtual technicians thrive in your practice.

Schedule Your Discovery Session to Get Started!

Book a Discovery Session