Our Story: Building Lasting Partnerships in Veterinary Care
Chronos was born from the understanding that the veterinary community faces overwhelming challenges. Overworked teams struggle to provide the care their patients and clients deserve, while burnout runs high. Practices often lack the time, space, or local talent to hire and train new team members, leaving gaps in their day-to-day operations. That's where we come in.
A Solution Rooted in Real-World Experience
Before COVID redefined how businesses operated, our founders faced the same struggles in their own practice in Pennsylvania. Determined to find a better way, they pioneered a solution that went beyond temporary fixes. By hiring and training remote employees who became true extensions of their in-house team, they saw immediate, transformative results:
- Improved customer service, in person and over the phone
- Less stress for in-house teams at the front desk and in clinical areas
- A noticeable increase in new clients and fewer missed opportunities
- Boosted productivity across the board
- Dramatically reduced turnover
These changes didn’t just ease daily operations; they breathed new life into the team’s ability to focus on what matters most—caring for their patients.
Why We’re Different
Chronos isn’t just a staffing service. Our remote employees aren’t here to relieve temporary overflow or fill in gaps. They’re dedicated to your practice alone, becoming trusted members of your team. We take the time to hand-pick each professional to fit the specific needs of your practice, ensuring a seamless integration into your workflow. It's not a quick fix; it's a relationship built to last.
More Than Just a Service—A Partnership
We know how important it is to create a supportive, collaborative environment, both for your in-house team and for our remote crew. The people who work with us come from every role within the industry and they know firsthand the pressures you face. Chronos offers them—and your practice—a safe space to thrive, reducing stress and helping improve the overall quality of life for your team.
Our goal is simple: to be more than just another service provider. We’re here to build long-lasting partnerships that reduce your team’s stress, enhance your practice’s performance, and ultimately, allow you to provide the highest standard of care to your patients.
We’re in this together—for the long haul.
Meet the Chronos Team
At Chronos, we believe that great veterinary care starts with a great team. Each member of our leadership has been in the trenches—understanding firsthand the challenges and rewards of the profession. We’re more than just colleagues; we’re passionate individuals who are committed to supporting practices like yours. Get to know the people behind Chronos and see how we can help your team thrive.
Jeremy Wentz
VMD
Co-Founder
Since 2003, Dr. Jeremy Wentz has been at the heart of veterinary medicine, working across emergency, specialty, and general practices, including those he’s owned. Jeremy is passionate about the business side of the profession, always looking for ways to streamline operations to improve workflow. His goal? To make practices run smoother, alleviate stress, and enhance patient care. It’s this drive that led to the creation of Chronos, where Jeremy helps clinics find balance and happiness in their daily operations. At home, his golden retriever, Chewy, is always living up to his name, keeping things fun and lighthearted.
Phil Zeltzman
DVM, DACVS, CVJ
Co-Founder
As a board-certified surgeon, serial entrepreneur, and speaker, Dr. Phil Zeltzman has dedicated his career to transforming veterinary practices. After seeing firsthand how a remote team revolutionized his own practice, he co-founded Chronos to help other clinics experience the same results. Phil’s career has taken him from owning practices to becoming a speaker and author, but it’s the management side of veterinary medicine that excites him most.
Starr Virkler
BFA
Chief Operating Officer
With more than 10 years in the veterinary industry, Starr Virkler has worked alongside Jeremy and Phil in various roles, including as a practice manager. Now, as Chronos’ COO, she’s helping to re-envision the future of veterinary care. Starr’s focus is on creating systems that reduce stress for veterinary teams while improving overall care. She’s dedicated to ensuring that in-house and remote teams work seamlessly together to provide the best service possible.
Ami Johnson
CVT, MS
West Coast Regional Manager
Ami Johnson brings more than 17 years of veterinary experience to Chronos, from working in research and general practice to emergency and referral settings. As the West Coast Regional Manager, Ami loves nothing more than helping practices succeed in caring for their patients and clients. With a deep understanding of the stress and challenges veterinary teams face, she’s dedicated to supporting clinics and making sure everyone—from front desk team members to technicians—has the tools they need to succeed. At home, she’s surrounded by her Aussie, Reese PC, an eccentric golden retriever named Marlie, and her Himalayan cat, Diva.
Jessica Enderle
AAS in Veterinary Technology
Office Assistant
Jessica Enderle has done it all in the veterinary field—kennel tech, receptionist, technician, and office manager. With more than a decade of experience, she now works with Chronos to ensure new clinics and team members feel welcomed and supported. Jessica’s love for the profession and her dedication to helping others shines through in everything she does. She’s excited to be part of a team that’s making a difference in the veterinary world, one practice at a time.
Our Virtual Veterinary Professionals
Meet some of our virtual veterinary professionals who may become part of your team!