Veterinary Live Chat
We can provide live chat services 24/7/365 or after hours only.
Veterinary Live Chat
Chronos uses Televet’s platform to offer live chat and revolutionize virtual customer service. Our experienced veterinary professionals can help 24/7/365. Live chat benefits your clients and gives them peace of mind when things go wrong. Live chat benefits your practice by decreasing call volume, enhancing appointment flow and ensuring patients receive the best care possible.
Who Is This For?
Live Chat decreases the volume of phone calls. Our knowledgeable “Live chatters” can help clients with a variety of needs, by day or by night. We can even provide a bilingual live chatter.
Live chat is perfect for general, specialty and ER practices, house call vets etc.
Staff with 5+ years of veterinary experience
Staff with 5+ years of veterinary experience
Support 24/7/365 or after hours only
Support 24/7/365 or after hours only
Quick chat responses with our “Course of Action” guide
Quick chat responses with our “Course of Action” guide
SMS and widget capabilities
SMS and widget capabilities
ⓘ Visible insights
Communication logs & analytics reports
Visible insights
Communication logs & analytics reports
ⓘ Scheduling
Live Chat team can schedule virtual or in-person appointments.
Scheduling
Triage team can schedule virtual or in-person appointments.
All conversations are documented in your PIMS
All conversations are documented in your PIMS
