Patient Reactivation Specialist

The mission of a PRS is to turn patient care into a win-win-win situation: for the pet, the owner and the practice.

receptionist illustration

Patient Reactivation Specialist

A PRS is not a pushy salesperson! The PRS’s role is to be the patient’s advocate by promoting the best care you recommend. By delegating the reactivation and education to your remote PRS, your in-house team saves time and energy.

It takes a special person, lots of patience and lots of training to be a good PRS.

Who Is This For?

Practices that are in growth mode, have enough capacity for more patients, and care deeply about compliance.

Reactivation of “lost” patients
Real-time scheduling
Increased compliance
Remote payments
Wellness, blood work, dentistry etc.
Appointment reminders